Udo is the fastest way to access to a huge database of various Experts instantly from your mobile. With Udo, you not only gain access to Experts in real-time, but the timesaving benefits of this app are enormous. If you are an Expert at anything, join Udo and help others with their questions and projects—either for free or for your desired rate per session.
Yes. While some Experts charge for their services and consultation, the downloading, installing, and usage of the Udo application is free.
An Expert is a Udo user that has useful and valuable knowledge in a particular field and wishes to provide help to other Users. An Expert may have certifications, licenses, awards, and diploma that support the Experts domain of knowledge.
No, Udo is available to download and use in India only.
No, Udo currently doesn’t support any web version
To start using Oncall, download the ‘Udo Now’ app to your Android mobile device and sign up. Once signed up, you can begin using the app.
Download UDO-Now from the Google Play store by searching for “Udo Now”.
After you login, you can always return to your account and turn on the ‘Become An Expert’ toggle button and fill in the appropriate sections. Once you have completed your Expert profile you will be verified by Udo team over a call. Once verfiried, you can start using UDO.
Yes. Udo can also be used on a compatible tablet that Android 4.0+.
No. Please contact the Udo Help expert from the app for assistance to do this.
Search tab -> Search for Experts in the search bar or scroll through the categories and drill down to the sub-categories and individual experts.
Contacting Experts can only be done through an Android or a supported tablet device. Once Udo locates the expert you wish to contact, simply tap on the relevant row and you will be able to make a voice call from your mobile phone. The call quality depends on your mobile operator and all charges of your mobile network operators are applicable
Currently we do not support real-time communication options between users and Experts through the website. This is a feature we will consider in the future if there is sufficient demand. Consider logging into your account through our app with an Android device to use this feature.
Yes. We currently use paytm wallet as our payment partner. If you link your bank account to your paytm account, the wallet balance is redeemable. However, all terms and conditions of our payment partners are applicable. Please go through their terms and conditions.
You can track your transaction history in the app under History.
If you register to be an Expert and a category you are looking to register under is not present, please continue registering with an available category that most closely matches your service offering profile and include the description of your services. You can then suggest new categories in the “Support” section of the app as we regularly review suggestions and add them to our published category list.
When filling out your expert preferences and details, do remember to tap the “Save” button typically located at the bottom of screen where you input information into. You should receive an alert notifying you that your details have been successfully saved if you did this correctly.
Ensure that you have a data connection enabled; either Wi-Fi or 3G cellular data should suffice. Once verified, do try it again and if still not working, please log out and then log in again and retry to see if it fixes the problem.
Once you have logged into UDO select the Profile tab. Then tap on the “Profile” option. In that page you can change your profile name, email address, profile picture and password.
Once you login, tap “Expert Mode” toggle switch and fill in the appropriate sections. Once you have completed your Expert profile you will get a verification call from UDO Team. Please note that you must select a category to be able to become an expert.
Yes. Simply tap on Share in Menu and select the platform you wish to share the app on.
Once a session is completed, you will receive a prompt to rate the expert you were just engaged with. Tap “Yes” and proceed to fill out the page by providing a star rating (from 1 – 5 where 1 is terrible and 5 is excellent) and a write-up in your own words describing the experience.
Rate the Expert is a simple review process, where you can tell the UDO Team about your experience with this particular expert by providing a star rating (from 1 – 5 where 1 is terrible and 5 is excellent) and a detailed write-up.
n the event of a transaction dispute email us right away to firstname.lastname@example.org. Please provide your UDO User Name, and the date and time of the transaction. Please allow up to five (5) business days for a reply as we investigate the issue in detail.
Yes. While it is scaled up view of a mobile screen, all the features work exactly the way they would on a supported smartphone device. At a minimum, the tablet must run the minimum OS version supported.
UDO for Mobile is available on the following devices and OS versions:
Although UDO is currently not available for these devices, we will consider adding them in the future if there is sufficient demand. Consider logging into your account with an Android device to use UDO.
Disengage the Become An Expert toggle switch. you will not be searchable or publicly viewable and you will be removed from the directory. Your profile will function as a regular User account type.